Neighbourhood Liaison Officer
3 weeks ago
About The Client:
Castlefield Recruitment represents a regional Housing Association to recruit a Housing Officer in Salford on a permanent basis. This is a hybrid working position with a mix of home working, site visits, and office attendance, offering a salary of £33,024 - £34,834 per annum.
About The Role:
- Responsible for new and existing tenancy sign-ups in accordance with the organisation's lettings policies and procedures.
- Support customers with changes to their tenancy.
- Engage with customers to address rent and service charge arrears, ensuring all stages of arrears recovery are followed.
- Participate in annual tenancy checks to ensure customers adhere to their tenancy agreements.
- Collaborate with property services colleagues to ensure the efficient turnaround of empty homes.
Requirements:
- Previous experience in social housing management.
- Good knowledge of rental income collection and an understanding of legal processes relating to income collection.
- Excellent communication skills.
- UK valid driving licence and driver.
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