Healthcare Communications Expert with Swedish Fluency

4 days ago


Cambridge, Cambridgeshire, United Kingdom Thermo Fisher Scientific Full time
About Thermo Fisher Scientific

At Thermo Fisher Scientific, we're committed to enabling our customers to make the world a healthier, cleaner, and safer place. Our team of experts is dedicated to delivering high-quality solutions that meet the needs of our clients.

Job Description:

We're seeking a highly skilled Medical Information Specialist with Swedish fluency to join our Medical Communications department. As a front-line specialist in our medical information contact center, you'll represent PPD and our clients by providing concise, accurate, and non-promotional information regarding their medicinal products or devices to healthcare professionals and patients.

A Day in the Life:
  • Receiving medical information enquiries through various communication channels and documenting them in the appropriate database
  • Triaging and responding to medical enquiries using client-approved resources
  • Identifying, capturing, reporting, and following up on adverse events and product complaints in compliance with established timelines and organizational, client, and regulatory guidelines
  • Maintaining and demonstrating advanced knowledge of project and corporate policies and procedures
  • Attending team and client meetings
  • Performing assigned peer quality reviews
Required Skills and Qualifications:
  • Degree in a medical-related field or life science degree (e.g., Medicine, Pharmacy, Veterinary Medicine, Dentistry)
  • Fluency in Swedish verbal and written
  • Great communication skills in English
  • Capability to efficiently use computer systems (hardware and software)
  • Organizational and time management skills
  • Attention to detail
  • Customer service-oriented
Benefits:

We offer a competitive salary of approximately $65,000 per year, depending on experience. Additionally, you'll have access to our comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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