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Branch Manager
2 months ago
Irlam Associates is seeking a highly skilled Branch Manager to lead our Logistics & Courier team in Hitchin. As a key member of our organization, you will be responsible for developing effective sales strategies, transport plans, and controlling resources to ensure customer and business requirements are met.
Key Responsibilities:- Develop and implement sales strategies to drive business growth and expansion.
- Manage a team of Business Development Managers (BDMs) to achieve sales targets and objectives.
- Collaborate with customers to understand their needs and develop customized solutions to meet their requirements.
- Manage the sourcing and booking of vehicles in line with company procedures and regulations.
- Develop and control resources (vehicles, drivers) to ensure efficient and safe transportation operations.
- Identify new business opportunities and develop strategies to convert them into customers.
- Produce effective transport plans guided by the operating model and company procedures.
- Negotiate prices with subcontract drivers and manage relationships to ensure smooth operations.
- Build and maintain a reference portfolio of vehicles and drivers.
- Communicate effectively with customer services and drivers to ensure customer KPI targets are achieved and maintained.
- Set and manage BDM targets in line with company objectives and ensure delivery of these targets.
- Support, motivate, and energize the team to achieve set targets and objectives.
- Experience in the transport sector within the UK and business development skills within this market.
- Knowledge and understanding of the budgeting process and delivery of service levels to budget, including cash collection and cost controls.
- Management of a team, motivation, and objective setting.
- Awareness of the UK van market and its trends.
- Excellent communication and interpersonal skills.
This is a fantastic opportunity to join a large and growing business in a key role, bringing additional opportunities for career development and growth.
