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Debrief Depot Operations Specialist

2 months ago


Edinburgh, Edinburgh, United Kingdom DPD Group UK Full time
Job Description

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Warehouse Operations: Assist with the day-to-day operations of the warehouse, including receiving and processing shipments, managing inventory, and maintaining a safe and organized work environment.
  • Driver Support: Assist drivers with locating addresses and providing delivery instructions to ensure timely and accurate delivery of packages.
  • Reporting and Administration: Accurately report and log damaged hand-held devices, complete contractor paperwork, and perform basic administrative duties as required.
  • Health and Safety: Implement and maintain a safe working environment, adhering to company policies and procedures to prevent accidents and injuries.
  • Security: Implement and maintain a secure passage of goods, adhering to company policies and procedures to prevent theft and loss.

Qualifications:

  • Attention to Detail: Possess an eye for detail and ability to accurately complete tasks and reports.
  • Organizational Skills: Demonstrate strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Communication Skills: Possess excellent communication skills, with the ability to effectively communicate with internal and external customers.
  • Flexibility: Demonstrate flexibility and adaptability, with the ability to work across various areas of the warehouse as required.

Benefits:

  • Competitive Salary: Receive a competitive salary and benefits package, including holiday trading, enhanced maternity and paternity package, and free life assurance.
  • Professional Development: Participate in ongoing training and development opportunities to enhance skills and knowledge.
  • Work-Life Balance: Enjoy a healthy work-life balance, with opportunities for flexible working arrangements and milestone days off to celebrate with family and friends.