Housekeeping Manager
3 weeks ago
We are seeking a highly skilled and experienced Housekeeping Manager to lead our housekeeping department at Dakota Newcastle. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and presentation throughout the hotel.
Key Responsibilities- Lead and manage the housekeeping team to deliver exceptional results and maintain the highest standards of cleanliness and presentation.
- Develop and implement effective cleaning schedules and procedures to ensure the hotel is always ready for guests.
- Manage and maintain housekeeping stock levels, ensuring that all necessary supplies are available and in good condition.
- Collaborate with the maintenance team to ensure that all cleaning equipment and machinery are in good working order.
- Conduct regular inspections to ensure that all areas of the hotel meet the highest standards of cleanliness and presentation.
- Develop and implement training programs to ensure that all housekeeping staff are equipped with the skills and knowledge needed to deliver exceptional results.
- Work closely with the front-of-house team to ensure that all guest requests are met and exceeded.
- Manage and maintain accurate records of cleaning schedules, stock levels, and guest feedback.
Dakota Newcastle is a luxury hotel located in the heart of the city. We offer a unique and stylish experience for our guests, with a focus on exceptional service and attention to detail. As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional results and exceeding guest expectations.
Requirements- Minimum of 2 years' experience in a housekeeping management role, preferably in a 4* or 5* hotel.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
- Ability to work independently and as part of a team, with a focus on delivering exceptional results.
- Knowledge of health and safety guidelines and practices, particularly COSHH regulations.
- Ability to work flexible hours, including weekends and bank holidays.
We offer a competitive salary and benefits package, including:
- 40% off stays at any Dakota hotel.
- 25% off drinks and dining at any Dakota hotel.
- Access to our Employee Assistance Program, including free private mental health support and counselling sessions.
- Video GP consultations and private prescription services.
- Access to daily rewards to be cashed out for shopping vouchers.
- Discounted gift card platform.
- Support from our in-house Mental Health Champions.
- Additional holiday day on the first anniversary of employment.
- Family-friendly flexible working options.
- Meals on duty and uniforming.
- £200 bonus to recommend a friend to join our team.
- £10 bonus every time you are mentioned on Trip Advisor.
- Free bi-annual eye testing for users of display screen equipment.
- Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety.
- Access to a suite of external, certified resources via our Learning Management System.
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Dakota Newcastle Full timeAbout the RoleWe are seeking a highly skilled and experienced Housekeeping Manager to lead our housekeeping department at Dakota Newcastle. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and presentation throughout the hotel.Key ResponsibilitiesLead and manage the housekeeping team to deliver...
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Dakota Newcastle Full timeAbout the RoleWe are seeking a highly skilled and experienced Housekeeping Manager to lead our housekeeping department at Dakota Newcastle. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and presentation throughout the hotel.Key ResponsibilitiesLead and manage the housekeeping team to deliver...
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