Housekeeping Manager

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Dakota Newcastle Full time

About the Role

We are seeking a highly experienced and skilled Housekeeping Manager to lead our housekeeping department at Dakota Newcastle. As a key member of our hotel team, you will be responsible for ensuring the highest standards of cleanliness and presentation throughout the hotel.

Key Responsibilities

  • Manage and supervise a team of housekeeping staff to ensure efficient and effective delivery of housekeeping services.
  • Develop and implement housekeeping standards and procedures to ensure consistency and quality across the hotel.
  • Conduct regular inspections to ensure that all areas of the hotel meet the required standards of cleanliness and presentation.
  • Collaborate with other departments to ensure seamless delivery of services and to identify opportunities for improvement.
  • Monitor and control housekeeping budgets to ensure efficient use of resources.

About Dakota Newcastle

Dakota Newcastle is a luxury hotel located in the heart of the city, offering stylish rooms, a bustling brasserie grill, and upscale cocktail bars. We pride ourselves on delivering attentive and genuine guest service, and we are committed to providing a positive and supportive work environment for our team members.

Requirements

  • Minimum of 2 years' experience in a housekeeping management role in a hotel environment.
  • Proven track record of delivering high standards of cleanliness and presentation.
  • Strong leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility to work a variety of shifts, including weekends and bank holidays.

What We Offer

  • Competitive salary and quarterly sales-based target bonus.
  • Opportunities for career development and progression.
  • Access to our Employee Assistance Program, including free private mental health support and counselling sessions.
  • Discounted stays at any Dakota hotel.
  • Meals on duty and uniforming.

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