Senior Retail Store Operations Manager

2 days ago


Farnborough, Hampshire, United Kingdom Pets at Home Group Plc Full time

Description

Role Overview

We're Pets at Home Group Plc, a leading pet care retailer in the UK. As a Senior Retail Store Operations Manager, you will play a vital role in driving sales and performance across our stores.

About the Role

This is an exciting opportunity for an experienced retail professional to join our team as a Senior Retail Store Operations Manager. You will be responsible for managing store operations, including stock control, recruitment, and customer service. Your primary goal will be to maximize sales and performance across all primary KPI's.

Key Responsibilities

  • Manage store operations, including stock control, recruitment, and customer service.
  • Develop and implement strategies to drive sales and performance across the store.
  • Maintain high standards of store presentation and ensure excellent customer service.
  • Work closely with the Store Manager to achieve business objectives.

Requirements

To be successful in this role, you will need:

  • A minimum of 1 year's experience in a retail management role.
  • Excellent leadership and communication skills.
  • The ability to work a flexible shift pattern across 7 days a week.
  • A passion for retail and a proven track record of delivering high standards and great results.

Benefits

As a Senior Retail Store Operations Manager, you can expect:

  • A competitive salary of £40,000 - £50,000 per annum.
  • An annual bonus based on individual and team performance.
  • A comprehensive range of benefits, including life assurance, company pension contribution, and colleague discount.
  • Ongoing training and development opportunities to help you grow your career.

About Us

We're a leading pet care retailer in the UK, with a passion for providing exceptional customer service and supporting local pet owners. Our Pet Care Centres are community-focused pet care stores where local people work with local pet owners and help local pets. We offer a supportive and collaborative work environment, with opportunities to grow your career and develop your skills.



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