Customer Service Manager

3 weeks ago


Charnock Richard, United Kingdom Welcome Break Full time
About Us

Welcome Break is a leading motorway service provider, operating across the UK. Our commitment to providing a welcoming environment for all our customers has made us a favorite among travelers. As a Supervisor at Welcome Break, you will play a vital role in ensuring our customers receive the best possible experience.

Job Summary:
We are seeking an experienced Supervisor to join our management team at Charnock Richard Services. The successful candidate will be responsible for leading and managing a team of retail staff, developing strategies to improve sales performance, and ensuring our customers receive exceptional customer service.

Responsibilities:
  • Lead and manage a team of retail staff to achieve sales targets and provide excellent customer service.
  • Develop and implement strategies to improve sales performance and customer satisfaction.
  • Monitor and control stock levels, cash handling, and other aspects of store operations.

Requirements:
  • At least 1 year's experience in a supervisory or management role, preferably in retail or catering.
  • Proven track record of delivering results and improving sales performance.
  • Excellent leadership and communication skills, with the ability to motivate and develop your team.

What We Offer:
  • Competitive salary up to £12.44 per hour.
  • Immediate start available.
  • Flexible working patterns to fit your lifestyle.
  • Overtime opportunities.
  • 50% discount on food purchases from on-site restaurants, including Starbucks, KFC, and Pizza Express.
  • Cycle-to-work scheme.
  • Free parking on site.


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