Retail Store Supervisor

2 months ago

London, Greater London, United Kingdom NEOM Wellbeing Full time
About the Role

We are seeking an experienced and inspiring Retail Supervisor to join our Wellbeing Hub team at NEOM Wellbeing. As a key member of our team, you will be responsible for the day-to-day running of our store, driving sales and company objectives, and ensuring the highest standards of customer service and store presentation.

Key Responsibilities
  • Co-responsibility for the day-to-day running of a standalone store
  • Drive forward sales and company objectives
  • Assist the Store Manager with payroll, rotas, stocktakes, and reports
  • Take full ownership of store and team in Store Manager's absence
  • Lead by example and support your team with daily tasks
  • Ensure the highest standards of housekeeping, cleanliness, and visual merchandising are upheld
  • Organise and support in-store and field events to promote NEOM as a brand while working with partnering businesses
  • Training of current and new team members
  • Proactively identifying how you can contribute to the wellbeing of our planet, our colleagues, our community, and our customers
Requirements
  • At least 1 year minimum experience in a Retail Supervisor role
  • Experience in the Health & Beauty Industry
  • A passion for wellbeing
  • A love of customer service and the ability to translate this to inspire your colleagues
  • Meticulous attention to detail
  • Someone who thrives in a collaborative and supportive team
  • Alignment with NEOM values with a keen interest in wellbeing
  • Have the desire and capability to coach and develop your team to reach their full potential
  • Be commercially driven, seeking constant brand opportunities to increase store footfall
  • Meticulous attention to detail, able to maintain impeccable standards in store
  • Positive energy that will inspire others
Benefits
  • TIME TO CHILL - 25 days holiday plus bank holidays
  • BIRTHDAY TREAT - Time off on your birthday
  • WELLBEING TIME - take some time to recharge and reset
  • NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
  • HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and mental health support
  • DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts

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