Store Supervisor

4 weeks ago


London, Greater London, United Kingdom Pepe Jeans (Retail) Full time
About the Role

We are seeking a highly motivated and experienced Store Supervisor to join our Carnaby Street team at Pepe Jeans (Retail). As a Store Supervisor, you will play a key role in achieving the store's objectives through effective sales skills and customer service while promoting the brand image.

Key Responsibilities
  • Customer Service: Resolve customer inquiries and exceed expectations in the store, serve multiple clients using standard procedures, manage transactions at the cash register with precision and efficiency, and demonstrate an updated and complete knowledge of the product.
  • Sales: Reach personal/store sales goals taking into account the KPIs of the store.
  • Image of the Store: Maintain the store according to the image of the company, keep the stock room and accessories room organized, keep stock loss to a minimum, and replenish in a timely manner.
  • Professional Behavior: Comply with the company's dress code, participate and contribute in informative and staff meetings, develop and maintain good working relationships with all colleagues, including line management, advise and help train other staff members, observe and work within the health and safety guidelines, and be a good ambassador for the brand.
  • Store Management: Open and close the store when necessary and perform administrative management tasks.
Requirements
  • Experience in the sector for 2 years minimum.
  • Training cycle.
  • Required languages: English, level C1.
What We Expect from You
  • Adaptability and Flexibility.
  • Results driven.
  • Negotiation and Influence.
  • Analytical thinking.
  • Team Leadership.

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