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Retail Store Supervisor
2 months ago
At Glassworks, we're seeking a highly motivated and experienced Retail Store Supervisor to join our team. As a key member of our retail management team, you will be responsible for supporting the Retail Store Manager in leading a team of sales assistants, driving sales growth, and delivering exceptional customer service.
Key Responsibilities:
- Support the Retail Store Manager in managing the team, store operations, and visual merchandising to achieve sales, service, and profitability goals.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Work closely with the Retail Store Manager to develop and train team members, ensuring they have the skills and knowledge to deliver excellent customer service.
- Support the stock delivery, stock transfer, and stock room maintenance processes to ensure efficient store operations.
- Assist the Retail Store Manager with administrative tasks, including supplies orders, banking, and other functions.
Requirements:
- At least 2 years of experience in retail sales or management.
- Proven track record of delivering excellent customer service and driving sales growth.
- Strong leadership and communication skills, with the ability to motivate and develop a team.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- Proficient in using technology, including Microsoft Excel and POS systems.
About Us:
Glassworks is a fashion retailer known for its fresh style and exclusive designs. We're committed to delivering exceptional customer service and creating a warm and stylish atmosphere in our stores. If you're a motivated and experienced retail professional looking for a new challenge, we'd love to hear from you.
