Business Development Associate

1 month ago


Glasgow, Glasgow City, United Kingdom LendInvest Full time
About the Role

We are seeking a highly motivated and enthusiastic Business Development Associate to join our established Business Development Team at LendInvest. As a Business Development Associate, you will play a key role in supporting the growth and development of our business, working closely with internal stakeholders to manage incoming leads, qualify leads, and capture submitted applications from our borrowers for all of our mortgage lending products.

Key Responsibilities
  • Provide first-line telephony support for mortgage brokers, brokers using our products, and provide cover for the telephone lines and web chat.
  • Manage the enquiries inbox with leads, lead qualification, and broker set up.
  • Maintain understanding of our products and assist our brokers in their dealings with us.
  • Keep up to date with industry knowledge of the financial services market.
  • Understand how our systems and processes work for the mortgage broker journey, ensuring all business is compliant.
  • Manage mortgage broker relationships.
  • Maintain sales data and ensure that regular reconciliations are carried out to ensure data integrity.
  • Liaise with our brokers and internal teams to communicate and progress our loan offers.
Ideal Candidate
  • A background in a sales or customer service role (desirable).
  • Excellent attention to detail, planning, and organisational skills.
  • Strong people skills, including the ability to build and manage relationships.
  • Excellent customer service skills, with an ability to adapt to change and remain motivated.
  • Previous experience working in a team environment.
  • Experience working at either a mortgage advisor or a mortgage lender (desirable).
  • Recognised mortgage market qualification (CEMAP - desirable).
  • Good written and oral communication skills.
Benefits & Perks
  • Hybrid and flexible working policy.
  • 25 days holiday.
  • Private healthcare.
  • Enhanced parental leave.
  • Matched pension contributions.
  • Critical illness cover.
  • Employee Assistance Programme & mental health support.
  • Life assurance.
  • Matched pension contributions.
  • Leadership training for managers.
  • Volunteering day.
  • Give as you earn scheme for charitable donations.
  • Support for attending conferences and professional learning & development.
  • Discounts via Perkbox.
  • Cycle to work scheme.
  • Season ticket loan.
  • Electric car loan scheme.


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