Front Desk Coordinator

3 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Tate Full time

Main Responsibilities:

The Front Desk Coordinator will serve as the primary point of contact for patients and visitors, providing a welcoming and professional experience. Key responsibilities include:

  • Welcoming incoming patients and visitors, registering new patients, and ensuring questionnaires are completed correctly.
  • Managing the visitor book, issuing guest passes, and ensuring their return at the end of the visit.
  • Responding to incoming calls, managing the email inbox, and booking patient appointments.
  • Preparing and sending new patient packs, including confirmation of appointments and relevant information.
  • Generating estimates and discussing options with patients.

Requirements:

To be successful in this role, the Front Desk Coordinator will need:

  • Excellent verbal and written communication skills.
  • Ability to work efficiently under deadline pressure.
  • Strong attention to detail.
  • Self-motivation and independence.
  • Good organisational and customer service skills.
  • Ability to convey complex information.
  • Good computer literacy.
  • Confidentiality and discretion in sensitive matters.

About Tate:

Tate is a leading provider of employment services, committed to promoting equal opportunities and supporting candidates throughout the application and interview process.



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