Front Desk Coordinator
3 weeks ago
Main Responsibilities:
The Front Desk Coordinator will serve as the primary point of contact for patients and visitors, providing a welcoming and professional experience. Key responsibilities include:
- Welcoming incoming patients and visitors, registering new patients, and ensuring questionnaires are completed correctly.
- Managing the visitor book, issuing guest passes, and ensuring their return at the end of the visit.
- Responding to incoming calls, managing the email inbox, and booking patient appointments.
- Preparing and sending new patient packs, including confirmation of appointments and relevant information.
- Generating estimates and discussing options with patients.
Requirements:
To be successful in this role, the Front Desk Coordinator will need:
- Excellent verbal and written communication skills.
- Ability to work efficiently under deadline pressure.
- Strong attention to detail.
- Self-motivation and independence.
- Good organisational and customer service skills.
- Ability to convey complex information.
- Good computer literacy.
- Confidentiality and discretion in sensitive matters.
About Tate:
Tate is a leading provider of employment services, committed to promoting equal opportunities and supporting candidates throughout the application and interview process.
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