Business Operations Coordinator

4 weeks ago


York, York City, United Kingdom National Trust Full time

About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Business Services Co-ordinator. As a key member of our facilities team, you will be responsible for providing exceptional support to our visitors and colleagues.

Key Responsibilities

  • Support day-to-day operations, including answering phone and email queries, leading diary catch-up meetings, and managing bookings.
  • Assist with the organization and attendance of events, creating rotas, and organizing contractors.
  • Take on Duty Manager responsibilities on a rota basis, overseeing the operation and ensuring a smooth experience for our visitors.

Requirements

  • Relevant experience in a business support environment, with facilities or office supervision responsibility.
  • Excellent written and verbal communication skills.
  • Ability to work as part of a team and be flexible with a customer-focused approach.
  • Advanced IT skills and ability to multitask and prioritize workload.

What We Offer

  • Substantial pension scheme of up to 10% basic salary.
  • Free entry to National Trust places for you, a guest, and your children (under 18).
  • Rental deposit loan scheme.
  • Season ticket loan.
  • EV car lease scheme.
  • Perks at work discounts, including gym memberships, shopping discount codes, and cinema discounts.
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible.
  • Employee assistance programme.
  • Free parking at most Trust places.


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