Commercial Operations Director
3 days ago
**About the Role:** As a Sales Cloud Product Lead at Arm, you will be responsible for working with commercial business customers and IT teams to understand their requirements and find solutions across enterprise platforms.
You will collaborate closely with a team of IT professionals who craft, configure, develop, implement, and maintain our enterprise platform and solutions.
You will set the vision, define product requirements and roadmap, prioritize demand, accept new features, and identify product maintenance while maintaining a balance between customer and change management, product ownership, business analysis, and technical understanding of enterprise processes and systems.
**Responsibilities:- Engage commercial business leaders to understand upcoming requirements and problems across the Lead to Order commercial landscape.
- Agree and prioritize problem resolutions and developments with customers, IT, and delivery partners.
- Help developers resolve questions to ensure quality and velocity are achieved each sprint.
- Ensure UATs are comprehensive with high-quality data and testing.
- Communicate business priorities and changes to the system.
- Focus on improving reliability, compliance, and increasing efficiency.
- Degree level or equivalent experience; business, math, or science preferred
- Business Analysis skills
- Product Owner for one or more IT software applications within the Lead to Order space
- Leadership role in Sales Operations or IT change management
- Working with Agile delivery teams
- Platform experience working in Salesforce Sales Cloud and CPQ
- Additional experience in Sales tools like Clari and Highspot desirable
- Working with ERP tools such as SAP or Oracle
- Contract Lifecycle tools like Apptus, DocuSign, or Icertis
- Managing data like account, contact, products, quotes, and orders
- Able to travel internationally when required occasionally.
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Commercial Operations Director
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Commercial Growth Director
5 days ago
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Operations Director
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