Service Delivery Specialist
2 weeks ago
**About the Role**
We are looking for a Customer Engagement Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, handling inquiries, and working collaboratively with colleagues to achieve business objectives.
Key Responsibilities:
- Provide tailored information, advice, and guidance to customers
- Handle inbound phone calls, webchat, and email inquiries
- Collaborate with colleagues to achieve daily and weekly targets
- Assist with short-term, ad-hoc campaigns to promote our clients' products
Requirements:
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong listening skills and ability to interact with customers in a professional manner
- Educated to at least Level 2, including Maths and English qualifications
- Relevant experience of working one-to-one with the target audience
Benefits:
- Competitive salary: £22,500 - £26,000 per annum
- 28 days holiday (including 8 public/bank holidays)
- Excellent on-the-job training and ongoing core skills development
- Life assurance and access to a company pension scheme (after qualifying period)
- Employee assistance programme to ensure your wellbeing
-
IT Service Delivery Specialist
2 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Careers Full timeAbout the RoleWe are seeking an experienced IT Service Delivery Specialist to join our team at MTrec Commercial Careers. As a key member of our Technical Support team, you will be responsible for delivering exceptional customer service and providing timely solutions to technical issues.ResponsibilitiesTo take ownership of customer queries and provide...
-
Service Delivery Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Arvato Full timeAbout the RoleWe are seeking a highly motivated and flexible Service Delivery Specialist to join our team at Arvato. This is an exciting opportunity for someone who is passionate about delivering exceptional service and driving excellence in customer support.Job DescriptionThe primary responsibility of this role will be to provide tailored information,...
-
Logistics and Customer Service Delivery Driver
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom JJ Food Service Full timeAt JJ Foodservice, we understand the importance of work-life balance. That's why our drivers have regular local delivery areas with no overtime, evenings, or weekends.This role will be the face of our business, interacting with customers daily to provide exceptional service. As a HGV Class 2 driver, you will deliver high-quality products to our valued...
-
Agile Delivery Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Department of Work & Pensions - Digital Full timeJob OverviewWe are seeking an Agile Delivery Specialist to join our community of tech experts in DWP Digital. The successful candidate will enable a high-performing digital team to create, build, innovate, and deliver solutions that work for over 20 million users.You will ensure our experts have what they need to deliver the best services, leveraging your...
-
Culinary Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Service Care Recruit Full timeAbout the Role:As a Culinary Specialist at Service Care Solutions, you will be responsible for planning and preparing a wide range of dishes to meet tight deadlines. This role involves working in a fast-paced environment, where attention to detail and organisational skills are essential. You will be expected to plan your work on a day-to-day basis,...
-
Care Delivery Specialist
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Care By Us Ltd Full timeAbout the RoleAt Care By Us Ltd, we're committed to providing exceptional community care services. As a Care Delivery Specialist, you'll play a vital role in managing our team of care workers and ensuring the delivery of high-quality care.With a strong focus on organisational skills, attention to detail, and effective communication, you'll be responsible for...
-
Business Intelligence Delivery Specialist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full timeLead Data Science ProjectsWe are seeking a highly skilled Business Intelligence Delivery Specialist to join our team at HMRC. As a Business Intelligence Delivery Specialist, you will lead the delivery of data science projects and provide high-quality analytical insights that drive real change within the Department.You will be responsible for developing...
-
HV Substation Delivery Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Siemens Energy Full timeAbout the RoleThis is an exciting opportunity to join Siemens Energy as an HV Substation Delivery Specialist. As part of our team, you will be responsible for leading the delivery of turnkey HV substation projects for one of our key customers. You will work closely with Technical Lead Engineers, Procurement teams, Installation & Commissioning teams on all...
-
Service Delivery Supervisor
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SPX Cooling Tech, LLC Full timeAre you a motivated and results-driven individual looking for a new challenge? Do you have experience managing a field service team and a passion for delivering exceptional customer service? If so, we'd love to hear from you!About the Role:We're seeking a Service Delivery Supervisor to join our team at SPX Cooling Technologies. This is a full-time position...
-
Freelance Packers and Delivery Specialists
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kentremovalsstorage Full timeAbout the RolePackers and delivery specialists at Kentremovalsstorage play a vital role in ensuring seamless relocation experiences for our clients. As a key member of our team, you will be responsible for packing, uplifting, and delivering household goods and personal effects both locally and internationally.Key ResponsibilitiesPacking and securing...
-
Service Delivery Director
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Wales Medicines Strategy Group Full timeKey Role in Service DeliveryTo create real improvements in quality and productivity within our Pensions, we are seeking a talented individual to play a key role in managing operational teams and introducing change.What We Offer:• 27 days leave (increasing with length of service) plus 8 bank holidays• Flexible working (we are happy to discuss options such...
-
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Service Care Solutions Ltd Full timeJob Title: Project Management Specialist for UK Shared Prosperity FundSalary: £43,900 per annum (based on 37.5 hours/week and £22 per hour)About the RoleWe are seeking a highly skilled Project Monitoring Officer to lead the monitoring and reporting of performance across various projects funded by the UK Shared Prosperity Fund. The successful candidate will...
-
Highway Infrastructure Delivery Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom WSP Full timeJob OverviewWe are seeking an experienced Highway Infrastructure Delivery Specialist to join our team at WSP. In this role, you will play a key lead role in the delivery of Highways Infrastructure projects, ensuring quality and timely delivery.About the RoleThis is a challenging opportunity for an ambitious individual who wants to progress their career with...
-
IT Service Delivery Supervisor
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Forfusion Ltd Full timeJob DescriptionWe are seeking an IT Service Delivery Supervisor to manage and coordinate urgent and complicated support issues. As the successful candidate, you will act as the escalation point for all requests, incidents, and problems, taking overall responsibility for incident management and request fulfilment on the Service Desk.You will have strong...
-
Service Delivery Manager
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom COMPUTACENTER (UK) LIMITED Full timeAbout the Role:As a Service Architect at COMPUTACENTER (UK) LIMITED, you will be responsible for designing and implementing service architectures for UK clients. This involves working closely with clients and teams to understand service requirements and develop strategic service architecture plans.Detailed Responsibilities:Develop and deliver service...
-
Service Delivery Specialist
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom 3Recruit Ltd Full timeService Technician OverviewA Service Technician is required to assist with the extraction and re-installation of large equipment on gas sites. This involves crane operations, as well as the inspection of water pipelines, which may require working in deep excavations and using inspection tools.Key ResponsibilitiesAssist with the extraction and re-installation...
-
Service Delivery Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Siemens Energy Full timeJob Summary:We are seeking an experienced Service Delivery Manager to join our team at Siemens Energy. The successful candidate will be responsible for delivering high-quality service activities across the UK and Ireland, ensuring customer satisfaction and business growth.Key Responsibilities:Deliver high-quality service activities, ensuring customer...
-
Professional Services Coordinator
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom 02 Reed Specialist Recruitment Ltd Full timeJob DescriptionAre you looking for a challenging and rewarding role? Do you have a passion for recruitment and a desire to make a difference in people's lives? If so, we may have the perfect opportunity for you. As a Senior Academic Staffing Specialist with 02 Reed Specialist Recruitment Ltd, you will be responsible for recruiting high-quality professionals...
-
IT Service Management Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full timeThe NHS Business Services Authority is seeking an IT Service Management Specialist to support the development and implementation of ITIL service management processes.This role involves engaging with business colleagues, internal/external suppliers, and key stakeholders to ensure effective service delivery. You will be responsible for supporting the adoption...
-
Site Delivery Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Integral UK Ltd Full timeAt Integral UK Ltd, we are seeking a skilled Site Delivery Manager to lead our building services projects. This is an exciting opportunity for an experienced professional to join our team and drive the success of our mechanical, electrical, and building fabric projects.About UsWe are a fast-paced environment delivering projects across various sectors through...