Customer Service Liaison
2 weeks ago
We're seeking a highly skilled Customer Service Executive to join our team at Johnsons Workwear, one of the UK's largest suppliers of textile service solutions.
Main Responsibilities- Achieve customer retention and sales targets by providing exceptional customer service and building strong relationships with our clients.
- Complete all visits according to schedule, ensuring timely and efficient delivery of our services.
- Work closely with our Customer Service Administrators to ensure seamless communication and coordination.
- Forward queries and keep managers, supervisors, colleagues informed as necessary, maintaining open and transparent communication channels.
- Keep accurate records where required, ensuring up-to-date and reliable information.
- Foster and maintain good working relations between customers, Company, and colleagues, promoting a positive and collaborative work environment.
- Perform other ad-hoc duties as required, demonstrating flexibility and adaptability in a fast-paced work environment.
- Salary: £29,619
- Monthly commissions
- Electric company car
- Private healthcare
- Access to a company Share Save Scheme
- Employee wellness programme and referral scheme
- Company pension
- Life assurance
- Access to an award-winning training academy dedicated to staff development
Johnsons Workwear works with thousands of customers across various industries, including food manufacturers, the motor trade, engineering companies, dental surgeries, and chemical plants. We take pride in delivering exceptional service solutions, consistently ranked highly by our customers.
We're an employee-focused business, committed to developing our people to ensure we have the best talent on our team. We're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Executive.
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