Customer Service Liaison

6 days ago


Leeds, Leeds, United Kingdom Morgan Sindall Property Services Full time

About the Role

We are seeking a skilled Service Delivery Expert to join our team at Morgan Sindall Property Services. In this role, you will be responsible for coordinating the scheduling of repairs and maintenance services to meet our Service Level Agreements.

Key Responsibilities

  • Schedule available operatives and subcontractors to jobs using our MSi system.
  • Liaise with clients, sub-contractors, suppliers, and supervisors to ensure smooth service delivery.
  • Resolve complex repair issues and handle customer complaints in a professional manner.
  • Use Microsoft Office skills to manage administrative tasks and maintain accurate records.

Requirements

  • Strong communication and problem-solving skills.
  • Good working knowledge of Microsoft Office.
  • Previous experience in the repairs and maintenance sector or a trade-based background.

What We Offer

A competitive salary, profit share, and opportunities for career growth and development in a dynamic and supportive team environment.



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