Customer Service Liaison

4 weeks ago


Leeds, Leeds, United Kingdom AIBO RECRUITMENT LTD Full time

Job Title: Customer Service Liaison

Purpose of the role:

As a Customer Service Liaison, you will be responsible for providing exceptional support to employers and their employees.

Key Responsibilities:

1. Develop and maintain strong relationships with employers to ensure seamless communication and support.

2. Provide guidance and advice on pension scheme administration, including auto-enrolment and data management.

3. Collaborate with internal teams to ensure accurate and timely data input and processing.

4. Respond to employer queries and concerns in a professional and timely manner.

5. Stay up-to-date with regulatory requirements and industry developments to ensure compliance and excellence in customer service.

Requirements:

1. Excellent communication and interpersonal skills.

2. Strong analytical and problem-solving abilities.

3. Ability to work in a fast-paced environment and prioritize tasks effectively.

4. Proficiency in data management and administration.

This is an exciting opportunity to join a dynamic team and make a real difference in the lives of employers and their employees.



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