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Housing Liaison Officer

4 weeks ago

Leeds, Leeds, United Kingdom Hays Specialist Recruitment Limited Full time

Your new company, a reputable Social Housing provider, is seeking an experienced Housing Liaison Officer to join their team in Leeds. The successful candidate will be responsible for coordinating with tenants, scheduling appointments, and maintaining open communication channels with site management and contractors.

Key Responsibilities:

  • Liaison and Communication: Coordinate with tenants before, during, and after property installations or maintenance work.
  • Schedule and confirm appointments with tenants for various services.
  • Maintain open communication channels with site management, contractors, and tenants.
  • Address tenant enquiries, concerns, and feedback promptly.

Requirements:

  • Experience of excellent, face-to-face customer service experience.
  • Experience of successful and effective collaborative working, internally and with external agencies, to achieve goals.
  • Demonstrable work with SMART objectives and proactively striving to exceed performance targets set.
  • A good level of digital competency.
  • Demonstrable experience of responding sensitively to a diverse client group.
  • Understanding of social housing.

What You'll Get:

  • A permanent role with a leading social housing provider in Leeds.
  • A salary of around £33,000 per annum + package.

How to Apply:

  • Click 'apply now' to forward an up-to-date copy of your CV.
  • Call us for a confidential discussion about your career.