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Service Performance Leadership Manager

2 months ago

Leeds, Leeds, United Kingdom Futures Full time

We are seeking an experienced Service Performance Leadership Manager to join our team at Futures.

Key Responsibilities
  • Oversee the performance of 35 Service Engineers through 3 Supervisors, managing day-to-day operations.
  • Strategic planning, performance management, coaching, mentoring, and motivating supervisory staff and their teams.
  • Budget and forecasting responsibility, including customer visits when necessary.
Requirements
  • At least 5 years' experience as a Service Manager, with strong mechanical engineering knowledge and commercial awareness.
  • High-level PC skills on common Microsoft Office packages, exposure to ERP/MRP systems, and experience in budget preparation and forecasting.
  • Excellent organisational skills, able to work strategically and manage budgets effectively.

Estimated Salary: £70,000 - £90,000 per annum.