Front Desk Administrator

2 days ago

Cheltenham, Gloucestershire, United Kingdom Nuffield Health Full time

Nuffield Health Cheltenham Hospital is a leading healthcare provider located in the heart of Cheltenham, Gloucestershire. We offer a wide range of medical and surgical specialties in state-of-the-art facilities.

We are currently seeking an experienced Receptionist to join our team. The successful candidate will have excellent communication and IT skills, with the ability to explain complex information in a clear and sympathetic manner.

The role involves providing exceptional customer service, answering phone calls, dealing with enquiries, and booking appointments. You will also be responsible for welcoming patients, directing them to the appropriate areas, and working closely with colleagues to ensure the smooth operation of the department.

As a Receptionist at Nuffield Health Cheltenham Hospital, you will have the opportunity to make a real difference in people's lives. If you are passionate about delivering exceptional service and have a strong commitment to patient care, we want to hear from you.

About the Role:

  • Provide outstanding customer service to patients and visitors
  • Answer phone calls and deal with enquiries
  • Book appointments and manage the reception desk
  • Welcome patients and direct them to the appropriate areas
  • Work closely with colleagues to ensure the smooth operation of the department

Benefits:

  • A competitive salary of £12.01 per hour
  • Opportunities for career development and progression
  • A supportive and inclusive work environment
  • Access to our pension scheme and discounted gym membership

Requirements:

  • Excellent communication and IT skills
  • Ability to explain complex information in a clear and sympathetic manner
  • Experience of working in a healthcare administration or reception role
  • Strong customer service skills and a commitment to patient care

Nuffield Health Cheltenham Hospital offers a dynamic and supportive work environment, with opportunities for career development and progression. If you are a motivated and dedicated individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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