Customer Experience Lead

3 weeks ago


Orpington, Greater London, United Kingdom Card Factory Full time

Location: Bromley

Contracted Hours Available: 42.5

Store Management Role

We are looking for a highly skilled Deputy Store Manager to join our Card Factory team.

As a Deputy Store Manager, you will be responsible for leading a team of sales advisors, managing store operations, and driving sales growth.

Key Responsibilities
  1. Lead a team of sales advisors to deliver exceptional customer service.
  2. Manage store operations, including opening and closing procedures, stock control, and visual merchandising.
  3. Analyse sales data to inform business decisions and drive sales growth.
  4. Maintain exceptional store standards, including cleanliness, organisation, and safety.
Qualifications
  • Previous experience in a retail management role.
  • Excellent leadership and communication skills.
  • Ability to analyse sales data and make informed decisions.
  • Strong problem-solving and decision-making skills.
  • Commitment to delivering exceptional customer service.

Estimated Salary: £27,000 - £39,000 per annum (depending on experience)



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