Sales Performance Coordinator

4 days ago


Sheffield, Sheffield, United Kingdom TPS Full time
Job Summary:

The successful candidate will work collaboratively with the Sales Manager and team to deliver and achieve business objectives and sales targets. Achieving personal Key Performance Indicators (KPIs) and revenue targets with target customers is a key responsibility. This includes accurately identifying parts to meet customer sales requirements and utilising all product promotions effectively to achieve specific targets set.

Main Responsibilities:

  • Achieve personal KPIs and revenue targets with target customers
  • Accurately identify parts to meet customer sales requirements
  • Utilise all product promotions effectively to achieve specific targets set
  • Identify and leverage potential sales opportunities within the customer base
  • Maintain own product knowledge and awareness of competitor activity
  • Build strong working relationships with customers through regular contact via phone and face-to-face visits
  • Provide high-level service to customers, understanding their requirements, responding to requests, progressing orders, and providing expert advice
  • Provide timely communication to customers on their credit status
  • Support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
  • Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
  • Handle incoming calls and customer enquiries within KPIs, using an approved greeting
  • Ensure proper and accurate use of systems to search and order parts
  • Complete required documentation accurately and promptly
  • Deal with cash and credit card transactions in line with TPS guidelines in the Operations Manual


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