Mobility Experience Coordinator

2 days ago


Greater Manchester, United Kingdom Sixt Uk Full time

We are seeking a skilled MOBILITY EXPERIENCE COORDINATOR to join our team at SIXT UK. As a key member of our Fleet Service team, you will play a vital role in delivering exceptional customer experiences and ensuring seamless fleet operations.

About the Role:
  • Work in a dynamic environment and provide outstanding customer service, both independently and as part of a team.
  • Enjoy a competitive starting salary of approximately £24,648 per year, plus a bonus to reward your dedication.
Key Responsibilities:
  • Deliver exceptional customer experiences by preparing, cleaning, and valeting vehicles to maintain a high standard.
  • Complete all necessary handover paperwork with the customer to ensure a smooth transition.
  • Manage vehicle deliveries and collections between branches, ensuring timely service.
  • Inspect vehicles for damage during collection and return, report any issues, and complete the required documentation.
  • Represent the premium SIXT brand with outstanding customer service while assisting in refueling vehicles.
  • Be the first and last point of contact for our customers.
  • Manage the check-in and check-out process for rental vehicles, ensuring smooth and efficient service for all customers.
  • Conduct vehicle inspections, identifying any damage or defects, and complete the necessary paperwork to support a seamless rental experience.
Requirements:
  • A valid driving license and a minimum of 12 months driving experience.
  • Adaptability, attention to detail, communication skills, and flexibility are essential for this role.

We offer a competitive compensation package, including a monthly salary, performance-based bonus, and guaranteed monthly bonus. Enjoy 22 days of annual leave, plus bank holidays, and benefit from paid training sessions and development opportunities.



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