Office Support Assistant

2 days ago


Creech Saint Michael, Somerset, United Kingdom NHS Full time
Job Overview

We are seeking a skilled and detail-oriented Prescription Clerk to join our Medicines Management Team at Creech Medical Centre.

The ideal candidate will contribute to the smooth operation of the medical centre, ensuring accurate processing of repeat medication requests and effective communication with patients and healthcare professionals.

Key Responsibilities
  • Process Repeat Medication Requests: Ensure timely and accurate processing of repeat medication requests from patients, community pharmacies, and nursing homes.
  • Liaise with Patients and Healthcare Professionals: Communicate effectively with patients, carers, and medical teams to resolve prescription queries and ensure confidentiality.
  • Work Collaboratively: Collaborate with practice medicines management teams, clinicians, and other practice staff to resolve medicines-related queries.
Required Skills and Qualifications
  • Good IT Skills: Possess good IT skills and typing accuracy.
  • Effective Communication: Ability to communicate effectively and sensitively with patients and staff at various levels.
  • Excellent Organisation: Demonstrate excellent organisational skills to manage systems and paperwork in an office environment.
Benefits
  • Flexible Working: Flexible working patterns to support multidisciplinary teams.
  • Training and Development: Full training and ongoing support provided by the Medicines Management and practice teams.

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