Mobile Service Engineer

6 days ago

Thame, Oxfordshire, United Kingdom AM Recruitment Ltd Full time

Job Summary:

The Service Engineer will be responsible for the installation, commissioning, servicing, calibration, fault finding and repair or replacement of components and equipment on all jobs and specialist projects allotted to them.

Key Responsibilities:

  • Undertake scheduled contract service visits, and one-off planned service visits outside of contract
  • Emergency call out activity, occasionally outside normal working hours
  • Installation of new equipment where required
  • Carry out routine maintenance of equipment and systems included in the periodic service contracts allotted to them efficiently and cost effectively
  • Develop skills and knowledge beyond their basic trade and to service and repair equipment which falls within the scope of the job as directed by the Service Manager and for which training has or is being given as necessary
  • Gain a working knowledge of the equipment manufactured, supplied and supported by the company, including some third party equipment, and develop a basic understanding of the applications they are used in
  • Have a good knowledge of administrative procedures associated with the job, use the company provided tools and systems, and comply with company policies, procedures and guidelines
  • Produce accurate and informative service reports on the completion of each job, detailing what work was done, and any recommendations or further work that requires to be done
  • Ensure all tasks are completed in a timely manner, and in accordance with Company policies and procedures
  • Requisition spares and replacement parts from the office/stores and to maintain stock in accordance with Company procedures
  • Actively promote the Company's products and services, feeding back sales leads to the office
  • Maintain and project a high-quality Company image at all times and to confirm to the levels of integrity necessary when working in the customer's premises
  • Where appropriate, and as approved by the Service Manager, assist with the formal on-site training of Trainees
  • Attend training courses as directed by the Service Manager
  • Be available to work out with normal working hours as and when required, including at weekends, and to participate in the Company's out of hours emergency work, on-call rota, system
  • Be able and prepared to take on short term assignments anywhere in the UK, with reasonable notice
  • Contribute to achieving Company strategies, commitments and objectives, The Service Team's KPIs and targets, and any personal objectives that may be assigned
  • Be responsible for the allocated Company vehicle and to ensure that it is roadworthy and the maintenance and cleanliness conform to statutory regulations and Company requirements

Requirements:

  • Post holder must hold a full valid Driving licence for use in the UK
  • Must be able to travel within region with occasional stays overnight as required

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