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Service Engineer

2 months ago

Thame, Oxfordshire, United Kingdom AM Recruitment Ltd Full time
Job Description

Job Title: Service Engineer

Job Summary:

We are seeking a highly skilled and experienced Service Engineer to join our team at AM Recruitment Ltd. As a Service Engineer, you will be responsible for the installation, commissioning, servicing, calibration, fault finding, and repair or replacement of components and equipment on all jobs and specialist projects allotted to you.

Key Responsibilities:

  • Undertake scheduled contract service visits, and one-off planned service visits outside of contract
  • Emergency call out activity, occasionally outside normal working hours
  • Installation of new equipment where required
  • Carry out routine maintenance of equipment and systems included in the periodic service contracts allotted to you efficiently and cost effectively
  • Develop skills and knowledge beyond your basic trade and to service and repair equipment which falls within the scope of the job as directed by the Service Manager and for which training has or is being given as necessary
  • Gain a working knowledge of the equipment manufactured, supplied, and supported by the company, including some third-party equipment, and develop a basic understanding of the applications they are used in
  • Have a good knowledge of administrative procedures associated with the job, use the company-provided tools and systems, and comply with company policies, procedures, and guidelines
  • Produce accurate and informative service reports on the completion of each job, detailing what work was done, and any recommendations or further work that requires to be done
  • Ensure all tasks are completed in a timely manner, and in accordance with Company policies and procedures
  • Requisition spares and replacement parts from the office/stores and to maintain stock in accordance with Company procedures
  • Actively promote the Company's products and services, feeding back sales leads to the office
  • Maintain and project a high-quality Company image at all times and to confirm to the levels of integrity necessary when working in the customer's premises
  • Where appropriate, and as approved by the Service Manager, assist with the formal on-site training of Trainees
  • Attend training courses as directed by the Service Manager
  • Be available to work out with normal working hours as and when required, including at weekends, and to participate in the Company's out of hours emergency work, on-call rota, system
  • Be able and prepared to take on short-term assignments anywhere in the UK, with reasonable notice
  • Contribute to achieving Company strategies, commitments, and objectives, The Service Team's KPIs and targets, and any personal objectives that may be assigned
  • Pay particular attention to and comply with the Health, Safety, Environmental, Quality, Security, and Site policies, rules, and instructions as issued by the Company, and those of the Company's clients
  • Be responsible for the allocated Company vehicle and to ensure that it is roadworthy and the maintenance and cleanliness conform to statutory regulations and Company requirements

Requirements:

  • Mechanical or Electrical Engineering qualification – Level 3 or higher
  • Plant maintenance/fault finding experience
  • Able to work on own with minimal supervision
  • General computer literacy
  • Electro-mechanical apprenticeship or equivalent
  • ONC or HNC in Mechanical or Electrical Engineering, or similar
  • Experience with water purification equipment and systems
  • Previous relative experience as a mobile service engineer

Working Conditions:

  • Post holder must hold a full valid Driving licence for use in the UK
  • Must be able to travel within region with occasional stays overnight as required
  • The postholder will, once fully competent and inducted, be included in an on-call rota which may include occasional out of hours, weekend working, and emergency call-outs