Customer Service Representative
4 weeks ago
WE Talent is currently supporting an exciting business in Braintree with their search for a Customer Support Administrator to join their experienced team.
This role is working at the company's modern premises and provides training and ongoing career support.
Our client is looking for individuals who have a drive to support their customers and strive for customer service excellence.
This role will be representing the company brand, and we therefore are looking for candidates with professionalism who can align with their company values.
This role is full-time, permanent, covering 40 hours over a Monday to Saturday week.
Key Responsibilities:- Administrative Tasks: Completing all admin tasks for the contact centre in line with the current SLA timeframes.
- Team Support: Assisting all teams with calls and tasks when required to maintain excellent service levels.
- Target Achievement: Ensure all contact centre targets and KPI's are met to ensure service levels remain high.
- Customer Liaison: Liaise with difficult customers whilst also following the correct complaints procedure when required.
- Brand Protection: Building rapport with the customer to ensure the protection of the brand.
- Service Excellence: Providing excellent service to ensure we are retaining existing customers and reducing refunds and goodwill gestures.
- Previous Experience: Previous experience in customer support is essential (ideally phone based but we are open).
- Technical Skills: Computer literate with the ability to learn new technology.
- Team Player: A strong team player with a will to support colleagues.
- Holiday Entitlement: 24 days holiday + bank holidays (increases with service).
- Salary Progression: Salary progression and the opportunity to earn a team bonus.
- Free Parking: Free parking.
- Company Pension: Company pension.
- Company Events: Great company events and team building.
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps TM Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Pertemps TM. As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional customer service and support.Key Responsibilities:Provide accurate and detailed records of...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance through various communication channels.Key Responsibilities:Provide outstanding customer...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance through various communication channels.Key Responsibilities:Provide outstanding...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver excellent service and support to our customers.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service Representative - DutchWe are seeking a highly skilled and ambitious customer service representative to join our team at Ventrica.As a customer service representative, you will be the first point of contact for our customers, providing outstanding service across telephone, social media, webchat, and email.You will be responsible for...
-
Customer Service Representative
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals is looking for dedicated team members to join our vibrant team. As a customer service representative, you will engage with customers, provide support, and participate in operational workflows.Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the operational workflow.Collaborate with team...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service Representative - SpanishThe Role/Candidate:We are seeking a highly ambitious customer service representative who is fluent in Spanish and has a genuine passion for delivering excellent customer service.As a customer service representative, you will be the first point of contact for all customer queries and will be responsible for providing...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role will involve providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.The ideal candidate will have previous experience in customer support, be computer literate, and possess...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service Representative - FrenchWe are seeking a highly motivated and ambitious customer service representative to join our team. As a customer service representative, you will be the first point of contact for all customer queries, providing outstanding service across telephone, social media, webchat, and email.Key Responsibilities:Have a 'can do'...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Genting Casinos Full timeCustomer Service Role at Genting CasinosWe are seeking a skilled Customer Service Representative to join our team at Genting Casinos. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences in our bars and restaurants.Key Responsibilities:Provide outstanding customer service, adhering to company...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service Representative - DutchWe are seeking a highly motivated and ambitious customer service representative to join our team.As a customer service representative, you will be the first point of contact for all customer queries, providing outstanding service across telephone, social media, webchat, and email.You will be a brand ambassador for your...
-
Customer Service Representative
2 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service Representative - DutchWe're seeking a highly ambitious customer service representative who can deliver exceptional service in Dutch.As a key member of our team, you'll be responsible for providing outstanding customer support across various channels, including telephone, social media, webchat, and email.To succeed in this role, you'll need...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Dovetail HRS Full timeAbout the Role:The Customer Service Representative will play a pivotal role in ensuring the efficient operation of the customer care team. As a key member of the team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service and supportResolve customer...
-
Customer Service Representative
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Southend-on-Sea, UK. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and service...
-
Customer Service Representative
1 week ago
Southend-on-Sea, Southend-on-Sea, United Kingdom ENGINEERINGUK Full timeAbout the Role:As a Customer Service Representative, you will be the friendly face of our business, delivering exceptional customer service and ensuring our customers receive the highest levels of service and quality products.Key Responsibilities:• Provide exceptional customer service and ensure customer satisfaction.• Deliver Waitrose quality products...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Southend-on-Sea, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and handle transactions.Maintain the store's visual...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service Representative - FrenchWe are seeking a highly ambitious customer service representative who is fluent in French and has excellent communication skills.As a key member of our team, you will be responsible for providing outstanding customer service across telephone, social media, webchat, and email.Key Responsibilities:Provide a 'can do'...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Service Representative - ItalianWe are seeking a highly ambitious customer service representative who is fluent in Italian and has a clear understanding of what constitutes great customer service.You will be the first point of contact for all customer queries, providing outstanding service across telephone, social media, webchat, and email.As a...
-
Customer Service Representative Position
2 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom MW Appointments Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide customer service via phone, email, and in-personRespond to customer inquiries and...
-
Customer Service Representative
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full timeWE Talent is currently supporting an exciting business in Braintree with their search for a Customer Product Support Advisor to join their experienced team.This position is working at the company's modern premises and provides training and ongoing career support.This role will be representing the company brand, and we are therefore looking for candidates...