Information Systems Analyst
3 weeks ago
We are seeking an experienced Information Systems Analyst to join our Application Innovation & Data Team within Digital Innovation and ICT, Strategic Enabling Services. This role will play a critical part in communicating complex technical information in a clear and concise manner, helping colleagues make informed decisions and optimise IT resources.
Key Responsibilities:
- Develop and maintain ad-hoc reports for anomaly detection.
- Analyse the root cause of system problems, and work to resolve them.
- Support 1st line help desk colleagues by investigating queries and deliver recommendations with supporting analysis.
- Design & build interactive dashboards.
- Extract and explore data confidently using SQL and Report Manager, and other tools as required.
- Communicate with social care colleagues to gather requirements and understand business challenges or client specific issues.
Requirements:
- Experience in data analysis, working with large amounts of client and financial data.
- Advanced Excel and SQL skills.
- Experience with Data visualisation tools and a history of developing interactive and engaging dashboards that allow users to self-serve.
- To understand or have a willingness to learn, social care and financial processes.
The successful candidate will have excellent analytical and problem-solving skills, with a high level of organisational and prioritisation skills. They will be able to work effectively in a team environment, communicating complex technical information to colleagues in a clear and concise manner. They will also have a strong understanding of IT systems and be able to adapt quickly to new challenges.
Working for Sheffield City Council brings with it great opportunities and benefits. You will work with a range of the Council's information systems, and be part of a team that is focused on delivering excellent customer service.
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