Information Systems Analyst

3 weeks ago


Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

We are seeking an experienced Information Systems Analyst to join our Application Innovation & Data Team within Digital Innovation and ICT, Strategic Enabling Services. This role will play a critical part in communicating complex technical information in a clear and concise manner, helping colleagues make informed decisions and optimise IT resources.

Key Responsibilities:

  • Develop and maintain ad-hoc reports for anomaly detection.
  • Analyse the root cause of system problems, and work to resolve them.
  • Support 1st line help desk colleagues by investigating queries and deliver recommendations with supporting analysis.
  • Design & build interactive dashboards.
  • Extract and explore data confidently using SQL and Report Manager, and other tools as required.
  • Communicate with social care colleagues to gather requirements and understand business challenges or client specific issues.

Requirements:

  • Experience in data analysis, working with large amounts of client and financial data.
  • Advanced Excel and SQL skills.
  • Experience with Data visualisation tools and a history of developing interactive and engaging dashboards that allow users to self-serve.
  • To understand or have a willingness to learn, social care and financial processes.

The successful candidate will have excellent analytical and problem-solving skills, with a high level of organisational and prioritisation skills. They will be able to work effectively in a team environment, communicating complex technical information to colleagues in a clear and concise manner. They will also have a strong understanding of IT systems and be able to adapt quickly to new challenges.

Working for Sheffield City Council brings with it great opportunities and benefits. You will work with a range of the Council's information systems, and be part of a team that is focused on delivering excellent customer service.



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