Proclaim Case Management System Administrator
4 days ago
An exciting opportunity exists for an IT professional to join Jobbankentrepreneur, a forward-thinking Law Firm.
About the Position:We pride ourselves on our exceptional client care and strive to provide a stimulating work environment that offers satisfying challenges and multiple paths of career development.
Main Duties:- Be the main point of contact for employees requesting technical support
- Maintain the company's IT systems, including hardware and software
- Configure hardware and ensure optimal system efficiency
- Review and improve the Proclaim case management system
- Generate and run weekly and monthly reports and statistics
- Prior experience working with the Proclaim Case Management system is desirable
- Ability to train others in the use of computerized systems
- An ability to prioritize tasks and deal with urgent issues
- Excellent written and verbal communication skills
- Demonstrable skills in providing IT support and problem-solving
- Previous experience as an IT Technician, ideally within an office environment
- Proficiency in Windows OS family environments, including Windows 10 Professional and Windows Server
- Solving problems with Office 365
- Printer management and setup
- Excellent Data Analysis skills
The estimated annual salary for this role is £37,000, dependent on experience. We offer a challenging work environment that fosters career growth and development.
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