Proclaim Case Management System Administrator

4 days ago


Blackburn, Blackburn with Darwen, United Kingdom Jobbankentrepreneur Full time

An exciting opportunity exists for an IT professional to join Jobbankentrepreneur, a forward-thinking Law Firm.

About the Position:

We pride ourselves on our exceptional client care and strive to provide a stimulating work environment that offers satisfying challenges and multiple paths of career development.

Main Duties:
  1. Be the main point of contact for employees requesting technical support
  2. Maintain the company's IT systems, including hardware and software
  3. Configure hardware and ensure optimal system efficiency
  4. Review and improve the Proclaim case management system
  5. Generate and run weekly and monthly reports and statistics
Requirements:
  1. Prior experience working with the Proclaim Case Management system is desirable
  2. Ability to train others in the use of computerized systems
  3. An ability to prioritize tasks and deal with urgent issues
  4. Excellent written and verbal communication skills
  5. Demonstrable skills in providing IT support and problem-solving
  6. Previous experience as an IT Technician, ideally within an office environment
  7. Proficiency in Windows OS family environments, including Windows 10 Professional and Windows Server
  8. Solving problems with Office 365
  9. Printer management and setup
  10. Excellent Data Analysis skills

The estimated annual salary for this role is £37,000, dependent on experience. We offer a challenging work environment that fosters career growth and development.



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