IT Operations Expert

5 days ago


Blackburn, Blackburn with Darwen, United Kingdom Jobbankentrepreneur Full time

A fantastic opportunity exists for an IT professional to join Jobbankentrepreneur at this exciting time in our growth.

About the Role:

We are committed to equality and diversity and welcome applications from all sections of the community. Our team works collaboratively to ensure optimal system efficiency and provide exceptional client care.

Main Responsibilities:
  1. Be the main point of contact for employees requesting technical support
  2. Configure hardware and maintain the company's IT systems
  3. Work within a team to ensure optimal system efficiency and provide technical support
  4. Monitor and report back to the Director on persistent non-compliance
  5. Generate and run weekly and monthly reports and statistics
Key Requirements:
  1. Prior experience working with the Proclaim Case Management system is desirable
  2. Ability to train others in the use of computerized systems
  3. An ability to prioritize tasks and deal with urgent issues
  4. Excellent written and verbal communication skills
  5. Demonstrable skills in providing IT support and problem-solving
  6. Previous experience as an IT Technician, ideally within an office environment
  7. Proficiency in Windows OS family environments, including Windows 10 Professional and Windows Server
  8. Solving problems with Office 365
  9. Printer management and setup
  10. Excellent Data Analysis skills

The annual salary for this role is approximately £32,500, dependent on experience. We offer a dynamic work environment that provides numerous opportunities for career advancement.



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