Hospitality Night Services Coordinator

1 week ago


Belfast, United Kingdom Kennedy Business Services Ltd Full time

Kennedy Business Services Ltd is seeking a highly skilled and experienced Night Manager to join our team at a new hotel development in Belfast. As a key member of the management team, you will play a critical role in ensuring the smooth operation of the hotel's front office and guest services.

About the Role

The Night Manager will be responsible for overseeing the night shift operations, ensuring that all guests receive a high level of service and that the hotel's standards are maintained. Key responsibilities include:

  • Managing the reception and front desk staff during the night shift
  • Coordinating the cleaning and maintenance of the front office area during the night shift
  • Assisting with the preparation of reports and other administrative tasks during the night shift

You will also be responsible for leading and mentoring the front office team to ensure exceptional guest service and operational excellence.

Your Profile

To be successful in this role, you will need to bring:

  • Proven experience in a supervisory or managerial role within a hotel's Night Operations or Front Office
  • Strong leadership and interpersonal skills, with the ability to motivate and guide a diverse team
  • Excellent problem-solving and conflict resolution abilities, with a guest-first approach
Benefits

This full-time, permanent role offers a range of benefits, including:

  • Competitive salary based on experience (£45,000 - £55,000)
  • Annual leave entitlement that increases with service
  • Pension contributions matched by the company, with higher rates after one year
  • Healthcare and wellness benefits for managers after six months


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