Night Operations Supervisor

2 days ago


Belfast, United Kingdom Kennedy Business Services Ltd Full time
Job Overview: We are seeking a highly skilled Night Manager to join our team at Kennedy Business Services Ltd in Belfast. As a key member of our hospitality operations, you will be responsible for ensuring smooth overnight operations, guest satisfaction, and property security.

About the Role: As a Night Manager, you will oversee the night-time service and security, maintaining high standards of hospitality and safety. Your duties will include managing Reception and In-Room Dining services, monitoring cleanliness and orderliness of Front Office areas, handling guest arrivals and departures, addressing guest concerns, conducting security patrols, completing Night Audit procedures, leading and mentoring the night team, and preparing detailed handover reports.

About You: To succeed in this role, you will need strong leadership and interpersonal skills, with the ability to motivate and guide a diverse team. Excellent problem-solving and conflict resolution abilities, along with proficiency in night audit processes, financial reconciliation, and report preparation, are also essential. Additionally, you should have in-depth knowledge of health and safety regulations, fire safety procedures, and hotel security protocols, as well as familiarity with hospitality systems and software.

What We Offer: As a Night Manager with Kennedy Business Services Ltd, you can expect a competitive salary of £40,000 - £50,000 per annum, depending on experience. You will also receive annual leave entitlement that increases with service, pension contributions matched by the company, and healthcare and wellness benefits for managers after six months.
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