Late Night Service Coordinator

7 days ago

Belfast, United Kingdom Ramada Belfast Full time
Life as a Night Team Member at Ramada Belfast

What You'll Be Doing:

  • Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
  • Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
  • Be the go-to for any guest requests during the night, whether it's room service or an extra pillow, bringing comfort even in the wee hours.
  • Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
  • Monitor safety and security through regular checks, making sure guests enjoy a peaceful night's stay.
  • Coordinate with the early morning team to hand off a seamless shift, so everyone's ready to take on the day.

Required Skills and Qualifications:

  • A natural night owl who's comfortable working through the late hours.
  • Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
  • Good with numbers and detail-oriented, especially when handling nightly audits and reports.
  • Reliable and calm under pressure, able to manage guest needs and unexpected situations.
  • Team player who can work independently, setting the stage for a smooth start in the morning.
  • High energy and adaptability, thriving in the quiet but active world of night shifts.

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