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Restaurant Operations Manager

1 month ago

London, Greater London, United Kingdom Restaurant Associates Full time
Job Title: General Manager

As a General Manager at Restaurant Associates, you will be responsible for the overall efficient and effective management of our contract to ensure great quality, consistent food and beverage services.

Key Responsibilities:
  • Maintain positive client relationships, ensuring we are true partners in their business.
  • Ensure the smooth planning of the contract and resources to deliver a first-class food and beverage service to our clients and customers.
  • Manage, recruit, develop, and train team members to ensure the contract is fully compliant with company policies and procedures.
  • Deliver on the agreed financial budget and run commercially in line with net income and cost targets.
Requirements:
  • A successful background in Contract Catering/Hospitality/Retail Catering.
  • Excellent management and communication skills.
  • Good understanding of report writing and financial management.
  • Ability to demonstrate a real passion for food and customer service.
  • Financial and commercial acumen.

As a General Manager, you will be responsible for supervising the daily operations of the restaurant, retail, and hospitality onsite. In coordination with the Operations Director, you will oversee the development and performance of employees, ordering of food and supplies, and ensure that customers are satisfied with their experience.

You will be providing a professional catering service across a large contract, ensuring that company standards are maintained and that Client expectations are met. As the General Manager, you will enjoy getting the best out of people, you draw satisfaction from managing, training, and supporting your team while delivering value to your employer.