Customer Service Representative

1 day ago


Inverness, Highland, United Kingdom DFS Furniture Ltd Full time
Furniture Sales Role

We are seeking a skilled Customer Service Representative - Furniture Sales to join our team at DFS Furniture Ltd. As a key member of our sales floor, you will be responsible for providing exceptional customer service and ensuring that customers have an enjoyable shopping experience.


In this role, you will work closely with customers to understand their needs and preferences, providing personalized recommendations to help them find the perfect furniture solutions. With your passion for great service and love for our products, you will bring comfort and joy into every customer's home.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. You will be confident, friendly, and approachable, with a strong focus on delivering outstanding customer service.

Key Responsibilities:

  • Provide exceptional customer service, ensuring that customers have an enjoyable shopping experience
  • Work closely with customers to understand their needs and preferences, providing personalized recommendations
  • Be confident, friendly, and approachable, with a strong focus on delivering outstanding customer service
  • Maintain a thorough knowledge of our products and services, including features, benefits, and pricing

What We Offer:

  • A competitive salary of £25,000 - £35,000 per annum, depending on experience
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A fun and supportive work environment, with a focus on teamwork and collaboration
  • A comprehensive benefits package, including holiday pay and a pension scheme


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