Customer Service Representative

18 hours ago


Inverness, Highland, United Kingdom Arnold Clark. Full time
Job Title: Customer Service Representative

We're looking for a Customer Service Representative to deliver an outstanding customer experience at our Mercedes-Benz branch in Inverness. This is an exciting opportunity to help customers get excited about our products and services.

As a key member of our team, you will be responsible for creating personalized experiences that exceed customer expectations. With excellent communication skills and a passion for delivering exceptional service, you will play a vital role in building strong relationships with our customers.

In this role, you will have the opportunity to work with a range of customers, from first-time buyers to repeat customers who are upgrading their vehicles. You will provide tailored solutions to meet their individual needs, ensuring that they feel valued and supported throughout the sales process.

The ideal candidate will have a strong understanding of the automotive industry and a passion for working with people. They will be highly organized, able to prioritize tasks effectively and manage multiple projects simultaneously.

**Salary:** £25,000 - £30,000 per annum (dependent on experience)

**Benefits:**
• 33 days' holiday allowance
• Generous retail discounts
• Private healthcare
• Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental expenses
• Opportunities for career development and progression within the company

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