Sales and Planning Representative

3 weeks ago


Wrexham, Wrexham, United Kingdom Aggregate Industries UK Limited Full time
Job Summary

We are seeking a highly skilled Sales and Planning Representative to join our team at Aggregate Industries UK Limited.

This is an exciting opportunity for a customer-focused professional to take the lead in delivering exceptional customer experiences while managing the end-to-end sales and planning process.

Key Responsibilities:
  • Act as the primary contact for customers, handling inquiries, taking orders, and managing the entire customer journey, including pricing, planning, and after-sales support.
  • Build strong relationships with customers and internal teams, positioning our business as a trusted partner in construction and sustainability.
  • Oversee daily logistics, working with transport and operations to ensure orders are fulfilled efficiently while meeting customer expectations.
  • Leverage technology to manage customer orders proactively, utilising tools like sensor and optimisation systems to enhance service delivery.
  • Proactively handle challenges, such as supply issues or delivery changes, while keeping customers informed and satisfied.
Requirements:
  • Exceptional communication and relationship-building skills, with a polite and professional demeanor.
  • Strong problem-solving abilities, with a proactive approach to addressing customer needs and resolving complaints.
  • Experience in planning and logistics, ensuring resources are used efficiently to deliver on commitments.
  • Ability to use digital tools effectively and embrace innovation in customer and logistical management.

Salary: £40,000 - £55,000 per annum (dependent on experience), plus bonus and benefits package.



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