Sales and Planning Specialist

2 days ago


Wrexham, Wrexham, United Kingdom Aggregate Industries UK Limited Full time
About Us

We are at the heart of construction, committed to building progress and transforming the industry for a sustainable future. We are a customer-focused company recognised as one of the safest in our space.

The Opportunity

This is a dynamic role that blends customer service, sales, and logistical planning to ensure smooth operations and top-tier service. You will be the primary contact for customers, handling inquiries, taking orders, and managing the entire customer journey, including pricing, planning, and after-sales support.

  • Act as the primary contact for customers, handling inquiries, taking orders, and managing the entire customer journey, including pricing, planning, and after-sales support.
  • Build strong relationships with customers and internal teams, positioning our business as a trusted partner in construction and sustainability.
  • Oversee daily logistics, working with transport and operations to ensure orders are fulfilled efficiently while meeting customer expectations.
  • Leverage technology to manage customer orders proactively, utilising tools like sensor and optimisation systems to enhance service delivery.
  • Proactively handle challenges, such as supply issues or delivery changes, while keeping customers informed and satisfied.
Requirements
  • Exceptional communication and relationship-building skills, with a polite and professional demeanor.
  • Strong problem-solving abilities, with a proactive approach to addressing customer needs and resolving complaints.
  • Experience in planning and logistics, ensuring resources are used efficiently to deliver on commitments.
  • Ability to use digital tools effectively and embrace innovation in customer and logistical management.
What We Offer
  • A competitive salary of £35,000 - £45,000 per annum, plus bonus, 25 days holiday + your local bank holidays (with options to increase), and other benefits recognising the contribution you bring.
  • A highly respected team in a business that has a huge focus on Health & Safety.
  • Enhanced family benefits, including maternity, paternity, and adoption leave.
  • The opportunity to be part of something bigger with our 'Women Empowered - Stronger Together Mentor Program.'
  • A free 24/7 remote GP service for you and your household.
  • Opportunities for career progression both at home and abroad.


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