Customer Experience Ambassador

3 weeks ago


Havant, Hampshire, United Kingdom SSP Full time
Role Overview

We are seeking a skilled and enthusiastic Team Member to join our team at Cafe Local, Havant Train Station. As a Team Member, you will be responsible for delivering exceptional customer service and contributing to a welcoming environment.

Main Responsibilities
  • Engage with customers and provide an outstanding customer experience, ensuring their needs are met and exceeded.
  • Ensure a clean, safe, and welcoming environment, adhering to high standards of food safety and hygiene.
  • Collaborate with team members to ensure smooth and efficient operations, maintaining a positive and respectful team dynamic.
  • Bring the SSP values to life, embodying our commitment to customer excellence, teamwork, and innovation.
Why Join SSP?

As a Team Member at SSP, you will enjoy a range of benefits, including:

  • 75% discount on meals while on shift.
  • Employee discounts on various SSP brands and franchises across the UK.
  • Access to a range of training and development programs, including apprenticeships and the Duty Manager Development Programme.
  • A comprehensive benefits package, including pension plans, life assurance, and a share incentive scheme.
What We Offer

We value diversity and inclusion at SSP, and we have a range of networks to support you, including LGBTQ+, Women's Network, Neurodiversity and Disability, and more. We also offer flexible scheduling, to accommodate various lifestyles, and a range of wellbeing initiatives, including Retail Trust and flexible working.

We are proud to be an equal-opportunity employer, seeking to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives. If you're passionate about food and travel, and you're looking for a dynamic and rewarding career opportunity, we encourage you to apply.



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