Pension Services Representative

3 weeks ago


Warrington, Warrington, United Kingdom CV-Library Full time
Pension Support Agent

We are seeking a highly skilled Pension Support Agent to join our team at CV-Library in Liverpool city centre. The successful candidate will provide exceptional customer service, supporting pension account holders with day-to-day queries regarding their account and pension.

This is a full-time role working on-site from our office in Liverpool, where you will benefit from on-site training and the opportunity to develop your skills in customer support.

Key Responsibilities:
  • Providing exceptional customer service to pension account holders.
  • Supporting pension account holders with day-to-day queries.
  • Attending and participating in any training offered, including up-skills, external training, and regulatory training.
Requirements:
  • Experience working in a customer service call centre environment.
  • Experience supporting vulnerable customers.
  • Strong communication and interpersonal skills.
  • Flexibility to work Monday-Friday between 9am-5pm.
What We Offer:
  • A competitive salary of £25,000 per annum.
  • Ongoing training and development opportunities.
  • The chance to work in a dynamic and supportive team.
About Us:

CV-Library is a leading provider of pensions services in Liverpool city centre. Our mission is to deliver exceptional customer service and we are looking for talented individuals to join our team.



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