Sales Account Manager

4 weeks ago

Manchester, United Kingdom https:jobs-redefined.cositemap Full time
Transform Industries with Henkel Adhesive Technologies

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47,000 professionals.

Lead Efforts to Meet Business Goals
  • Meet volume, sales growth, and customer profit contribution goals while building lasting partnerships.
  • Develop and implement thoughtful, customer-centric account plans to ensure business retention and growth, with a focus on technical support and product innovations.
Collaborate with Cross-Functional Teams
  • Collaborate with cross-functional teams to manage customer's costs and deliver tailored account strategies that provide superior service and technical solutions.
  • Build strong, trust-based relationships with customers while negotiating favourable pricing and contract terms.
Be Part of an International Team
  • Be part of an international team and coordinate all internal functions with customer teams potentially involving training in Germany at Henkel HQ.
  • Maintain accurate and up-to-date CRM (ACE-SAP) documentation to ensure seamless communication and understanding of customer needs.
Offer Practical Technical Knowledge
  • Offer practical technical knowledge for all markets in the territory, helping customers understand the full potential of our products.
  • Design and manage account plans that align with broader market strategies and objectives.
Take Responsibility for Customer Needs
  • Be the go-to person for customer needs, using relationship management tools to anticipate trends and build detailed customer profiles.
  • Take responsibility for the T&E (Travel & Entertainment) budget, ensuring efficient use of resources.

Experience in sales, account management, or business development, ideally within the furniture and building industry, with a passion for building strong customer relationships. Familiarity with CRM systems (ACE-SAP preferred) and sales processes, with a commitment to accuracy and efficiency. A willingness to travel throughout the UK. An interest in how things are manufactured and supporting customers with on-site advice.

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