Strategic Client Growth Manager

3 weeks ago

London, Greater London, United Kingdom Mintel Full time

Key Responsibilities:

As a Lead Client Partner at Mintel, you will play a pivotal role in managing the relationship with global clients, driving strategic initiatives, and fostering growth. While you will not have direct reports, you will be seen as a critical leader within Mintel and a key contributor to our strategic priorities and growth goals.

Leading Global Client Partnership:

  • Conduct thorough analyses to gain insights into client objectives, challenges, and market dynamics.
  • Develop and execute strategic plans to drive growth and maximize value in both our syndicated and consulting solutions for assigned global growth accounts.
  • Participate in industry events, conferences, and networking opportunities to expand client relationships and stay abreast of market trends.
  • Lead and advise on contract negotiations for both custom and syndicated projects globally, delegating out regional contract terms when necessary.
  • Assume ownership of revenue and margin targets for assigned global growth accounts, monitoring performance against targets, and implementing strategies to drive revenue growth and margin improvement.
  • Set global pricing strategies for client solutions based on market analysis and client value proposition.

Building and Managing a Long-Term Vision with the C-Suite:

  • Partner closely with senior-level client stakeholders to understand their strategy, evolving needs, and vision for the future and how Mintel can support this.
  • Network and create pathways to senior executives in insights, innovation, R&D, brand and marketing to increase the depth and breadth of Mintel's relationships.
  • Develop a strategic roadmap that outlines potential growth areas, emerging market opportunities, and innovative product concepts tailored to the client's strengths and market positioning.

Providing Innovative Perspective:

  • Accurately convey how Mintel's solutions can drive revenue growth, cost savings, efficiency improvements, and a competitive advantage to help the client realize their long-term vision.
  • Offer in-depth competitive analysis, identifying strengths, weaknesses, opportunities, and threats (SWOT) relative to key competitors.
  • Proactively identify potential challenges and risks in the client's market and provide innovative solutions to address them.
  • Maximize client investment in Mintel solutions through strategic guidance and value-added services.

Shaping our Internal Agenda:

  • Presentation of insights and recommendations from clients to senior leadership teams to evaluate our needs for continuous improvement and identify opportunities.
  • Proactively gather client feedback and insights to inform product development and service enhancements.
  • Translate client strategies into actionable plans and initiatives for the internal client team.
  • Build and maintain relationships with procurement contacts within client organizations along with Mintel's procurement team to ensure smooth contract execution.

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