Senior Internal Communications Specialist

4 weeks ago


Manchester, United Kingdom NCC Group Full time

The Opportunity

We're seeking a highly experienced internal communications professional to support the Group Internal Communications Lead and provide flexible design and delivery of effective communications activities across the Group. This role will focus on supporting the CPO, COO, and CFO functions, building senior-level relationships, and working effectively with stakeholders to deliver impactful communications.

Key Responsibilities

  • Support the Group Internal Communications Lead on confidential change projects and insider list activity.
  • Provide flexible team support to ensure service continuity during periods of peak demand or absence.
  • Design and deliver effective internal communications and engagement activities in support of the Group strategy, organizational design, and business needs.
  • Establish and build relationships with key stakeholders at all levels, including ExCom, ELT, people managers, and colleagues.
  • Brief and equip department leaders with the advice, knowledge, and correct information to support them in raising the profile of their teams and delivering cascaded Group messaging.
  • Identify awareness gaps within divisions and resolve through planned and delivered internal communications activity linked to the Group calendar, business area priorities, and People Team engagement.
  • Use audience insights and an evidence-based approach to ensure all communications activity is aligned to the strategy, relevant to the target audience, and in line with brand tone of voice/employer brand.

Requirements

  • Ability to operate at an operational management level with flexibility to adapt between strategic and hands-on approaches.
  • Willingness to be hands-on in developing and delivering effective communication plans and approaches, analysing stakeholder groups, creating content, and measuring impact.
  • Highly effective interpersonal communication skills.
  • Ability to handle or escalate challenges appropriately and influence a variety of stakeholders effectively.
  • Exceptional copywriting skills, coupled with a general understanding of behavioural and organisational psychology, to create strong and professional communications to targeted groups of internal audiences.
  • Strong hands-on technical capability to deliver effective communications activity using appropriate tools across multiple channels.

About NCC Group

NCC Group is a trusted advisory service provider with over 2,200 members located worldwide. We help our customers protect their brand, value, and reputation against the ever-evolving threat landscape. We invest in our people and business to fuel our passion for helping our customers.



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