Training Coordinator

24 hours ago


Wellingborough, Northamptonshire, United Kingdom MEM Recruitment Careers Full time
Training Coordinator Job Description

MEM Recruitment Careers is seeking a highly skilled Training Coordinator to join our team. As a Training Coordinator, you will play a crucial role in supporting our clients' corporate goals by managing training enquiries and booking requests.

Main Responsibilities:

  • Manage training enquiries and booking requests from clients
  • Build close relationships with key decision makers to ensure customer loyalty and increase market share
  • Respond professionally and within agreed timescales to process all enquiries and booking requests received through our website, by telephone, or any other tool
  • Offer advice and guidance on our training portfolio and related industry certification schemes
  • Ensure customer satisfaction results in repeat and expansion business
  • Meet and surpass any relevant role-related SLA targets and KPIs
  • Liaise with training providers to ensure seamless delivery of training programs

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong organizational and time management skills
  • Knowledge of training and development principles and practices

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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