Current jobs related to Complaint Resolution Specialist - Peterborough - Diligenta

  • Complaint Resolution Specialist

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Diligenta Full time

    Complaint Resolution Career OpportunityWe are seeking a skilled Complaint Resolution Specialist to join our team at Diligenta. As a Complaint Resolution Specialist, you will be responsible for handling customer complaints with empathy and professionalism.Key Responsibilities:Handle customer complaints in a timely and effective mannerProvide excellent...

  • Complaint Resolution Specialist

    3 weeks ago

    Peterborough, United Kingdom Diligenta Full time

    {"title": "Complaint Resolution Specialist", "content": "Complaint Resolution SpecialistAt Diligenta, we're committed to delivering exceptional customer service and resolving complaints in a timely and professional manner. As a Complaint Resolution Specialist, you'll play a critical role in ensuring our customers receive the best possible experience.Key...

  • Complaint Resolution Specialist

    3 weeks ago

    Peterborough, United Kingdom Diligenta Full time

    {"title": "Complaint Resolution Specialist", "content": "Complaint Resolution SpecialistAt Diligenta, we're committed to delivering exceptional customer service and resolving complaints in a timely and professional manner. As a Complaint Resolution Specialist, you'll play a critical role in ensuring our customers receive the best possible experience.Key...

  • Complaints Resolution Specialist

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Resource Management ltd Full time

    Complaints Resolution SpecialistWe are seeking a skilled Complaints Resolution Specialist to join our team at Resource Management ltd. As a Complaints Resolution Specialist, you will be responsible for handling customer complaints with empathy and professionalism.Key Responsibilities:Resolve customer complaints in a timely and effective manner.Collaborate...

  • Complaint Resolution Specialist

    1 week ago

    Peterborough, Peterborough, United Kingdom Diligenta Full time

    Complaint Resolution SpecialistAt Diligenta, we're dedicated to providing exceptional customer service to millions of people across the UK. As a Complaint Resolution Specialist, you'll play a vital role in handling customer complaints with empathy and professionalism.Our 12-week training program is designed to equip you with the skills and knowledge...

  • Complaint Resolution Specialist

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Diligenta Full time

    Complaint Resolution SpecialistAt Diligenta, we're committed to delivering exceptional customer service to our clients. As a Complaint Resolution Specialist, you'll play a vital role in ensuring that our customers receive the best possible experience. Key Responsibilities:Handle customer complaints with empathy and professionalism.Ensure timely resolution of...

  • Complaints Resolution Specialist

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Diligenta Full time

    Complaint Handling Career OpportunitiesWe are seeking a skilled Complaints Resolution Specialist to join our team at Diligenta. As a Complaints Resolution Specialist, you will be responsible for handling customer complaints with empathy and professionalism.Key Responsibilities:Handle customer complaints in a timely and effective mannerProvide excellent...

  • Complaint Resolution Specialist

    3 weeks ago

    Peterborough, United Kingdom Diligenta Full time

    {"title": "Complaint Resolution Specialist", "description": "Complaint Resolution SpecialistAt Diligenta, we're committed to delivering exceptional customer service to our clients and their customers. As a Complaint Resolution Specialist, you'll play a vital role in ensuring that our customers receive the highest level of service and support.Key...

  • Complaint Resolution Specialist

    3 weeks ago

    Peterborough, United Kingdom Diligenta Full time

    {"title": "Complaint Resolution Specialist", "description": "Complaint Resolution SpecialistAt Diligenta, we're committed to delivering exceptional customer service to our clients and their customers. As a Complaint Resolution Specialist, you'll play a vital role in ensuring that our customers receive the highest level of service and support.Key...

  • Complaints Resolution Specialist

    1 week ago

    Peterborough, Peterborough, United Kingdom Resource Management ltd Full time

    Complaints Resolution SpecialistAt Resource Management ltd, we're committed to delivering exceptional customer service. As a Complaints Resolution Specialist, you'll play a vital role in ensuring our customers receive the highest level of satisfaction.Key Responsibilities:Resolve customer complaints in a professional and empathetic manner.Collaborate with...

  • Complaints Resolution Specialist

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Resource Management ltd Full time

    Complaints Resolution SpecialistAt Resource Management ltd, we're committed to delivering exceptional customer service. As a Complaints Resolution Specialist, you'll play a vital role in ensuring our customers receive the highest level of satisfaction.Key Responsibilities:Resolve customer complaints in a timely and professional manner.Collaborate with...

  • Complaint Resolution Specialist

    1 week ago

    Peterborough, United Kingdom Diligenta Full time

    Complaint Resolution SpecialistAt Diligenta, we're committed to delivering exceptional customer service to millions of customers across the UK. As a Complaint Resolution Specialist, you'll play a vital role in ensuring that our customers receive the highest level of service, even in challenging situations.Key Responsibilities:• Handle customer complaints...

  • Complaints Resolution Specialist

    1 month ago

    Peterborough, Peterborough, United Kingdom The Recruitment Co. Full time

    Complaints Advisor Job DescriptionAt The Recruitment Co., we are seeking a skilled Complaints Advisor to join our team. As a Complaints Advisor, you will play a crucial role in managing and resolving customer complaints efficiently and effectively.Key Responsibilities:Complaint Handling: Receive and log customer complaints through various channels, conduct...

  • Complaints Resolution Specialist

    1 month ago

    Peterborough, Peterborough, United Kingdom The Recruitment Co. Full time

    Complaints Advisor Job DescriptionAt The Recruitment Co., we are seeking a skilled Complaints Advisor to join our team. As a Complaints Advisor, you will play a crucial role in managing and resolving customer complaints efficiently and effectively.Key Responsibilities:Complaint Handling: Receive and log customer complaints through various channels, conduct...

  • Complaint Resolution Specialist

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Diligenta Full time

    About the RoleWe are seeking a highly skilled Complaint Resolution Specialist to join our team at Diligenta. As a key member of our customer service team, you will be responsible for handling customer complaints with empathy and professionalism.Key ResponsibilitiesResolve customer complaints in a timely and effective manner.Collaborate with other departments...

  • Complaint Resolution Specialist

    3 weeks ago

    Peterborough, Peterborough, United Kingdom Diligenta Full time

    Complaint Handling Career OpportunityAre you a customer service professional looking to advance your career in complaint handling? Diligenta is excited to launch a new training program designed for individuals with strong customer service experience who are looking to develop their skills in complaint resolution.As a Complaint Handler, you will be...

  • Complaint Resolution Specialist

    3 weeks ago

    Peterborough, Peterborough, United Kingdom Diligenta Full time

    Complaint Handling Career OpportunityAre you a customer service professional looking to advance your career in complaint handling? Diligenta is excited to launch a new training program designed for individuals with strong customer service experience who are looking to develop their skills in complaint resolution.As a Complaint Handler, you will be...

  • Complaint Resolution Specialist

    1 week ago

    Peterborough, Peterborough, United Kingdom Diligenta Full time

    Comprehensive Training ProgramDiligenta is excited to launch a new training program designed for individuals with strong customer service experience who are looking to advance their careers into complaint handling.Upon successful completion of the program, you'll not only master the art of complaint resolution but also enjoy a guaranteed pay increase.Key...

  • Complaint Resolution Specialist

    3 weeks ago

    Peterborough, Peterborough, United Kingdom Diligenta Full time

    Complaint Handling Career OpportunityWe are seeking a skilled Complaint Handling professional to join our team at Diligenta. As a Complaint Handling specialist, you will be responsible for resolving customer complaints in a professional and empathetic manner.Key Responsibilities:Handle customer complaints with empathy and professionalismStrong customer...

  • Complaint Resolution Specialist

    3 weeks ago

    Peterborough, Peterborough, United Kingdom Diligenta Full time

    Complaint Handling Career OpportunityWe are seeking a skilled Complaint Handling professional to join our team at Diligenta. As a Complaint Handling specialist, you will be responsible for resolving customer complaints in a professional and empathetic manner.Key Responsibilities:Handle customer complaints with empathy and professionalismStrong customer...

Complaint Resolution Specialist

2 months ago

Peterborough, United Kingdom Diligenta Full time
About the Role

We are seeking a highly skilled Complaint Resolution Specialist to join our team at Diligenta. As a Complaint Resolution Specialist, you will be responsible for handling customer complaints with empathy and professionalism, ensuring timely resolution of issues while maintaining high customer satisfaction.

Key Responsibilities
  • Handle customer complaints in a fair and consistent manner.
  • Collaborate with other departments to address and resolve customer concerns.
  • Keep accurate records of customer interactions and outcomes.
  • Develop and implement effective complaint resolution strategies.
Requirements
  • Strong customer service experience.
  • Excellent communication and problem-solving skills.
  • Ability to handle challenging situations with patience and tact.
  • A desire to learn and grow within a structured program.
What We Offer
  • Full training and development opportunities.
  • A competitive salary and benefits package.
  • A supportive and inclusive work environment.
  • Opportunities for career progression and advancement.
About Diligenta

Diligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We deliver exceptional customer service to customers on behalf of well-known brands, and our unique technology solution enables us to make a positive difference to the lives of millions of customers.