Project Coordinator Specialist for Professional Services

1 week ago


Reading, Reading, United Kingdom Fortinet Full time

Job Overview


The Project Coordinator Specialist will play a key role in ensuring the smooth execution of Professional Services processes at Fortinet. This includes managing scoping activities, delivering tasks, and budgeting/invoicing/revenue follow-up for PS projects that support deployment of Fortinet's products for customers and partners.


Main Responsibilities


The ideal candidate will work closely with Fortinet account teams, BDMs, and peers in Professional Services to manage scoping requests in a timely manner and coordinate preparation of Scope of Work (SoW) for pre-defined packaged projects. They will also ensure the delivery of pre-defined packaged projects on time and according to the agreed scope.


Key Tasks



  1. Work with customer-facing Fortinet functions, sales teams, order management, and finance teams to ensure seamless collaboration.
  2. Understand pre-defined packages and work with customers to agree on project schedules.
  3. Identify resources needed and collaborate with resource management to set up the project team.
  4. Coordinate internal resources for the flawless execution of projects.
  5. Ensure all projects are delivered on-time, within scope, and within budget.
  6. Use verification techniques to manage changes in project scope, schedule, and costs.
  7. Measure project performance using appropriate systems, tools, and techniques.
  8. Create and maintain comprehensive project documentation.
  9. Report and escalate to management as needed.
  10. Manage escalations with all levels internally and externally to achieve success.
  11. Apply Fortinet's methodology and enforce project standards effectively.
  12. Monitor data quality on projects and raise concerns where necessary.
  13. Administer and report on the Professional Services business application globally.

Requirements


The successful candidate will have:



  • At least 5 years of experience in a similar role or relevant field.
  • Expertise in Microsoft Office products, including PowerPoint, Excel, Word, and Access.
  • Exceptional organizational skills, including attention to detail and multi-tasking abilities.
  • A strong commitment and self-driven individual.
  • Experience working both independently and in a team-oriented, collaborative environment.
  • Outstanding oral and written communication skills in English, with another language being a plus.
  • The ability to adapt to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
  • Flexibility during times of change.
  • Ability to elicit cooperation from various sources, including upper management, clients, and other departments.

Education


Bachelor's Degree in a management discipline and/or equivalent extensive work-related experience.


Estimated Salary: $80,000 - $110,000 per year


Note: The salary range is an estimate based on industry standards and may vary depending on location, experience, and other factors.


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