Operations Coordinator

4 weeks ago


Reading, Reading, United Kingdom Project People Full time
Key Responsibilities:

As a key member of our project teams, you will provide critical support in tasks related to internal control, including data analysis and summarization of risk data from various internal control inspection methods and regular monitoring of various risk indicators.

You will utilize our proprietary risk data dashboard to monitor and review internal control risks on a regular basis, as well as review risk control processes.

Additionally, you will streamline, clarify, and document internal processes in daily operations, and use the documentation produced to define and promote best practices in operations, as well as processes for optimization.

You will provide proactive and timely support in operations, including communicating with various stakeholders, organizing meetings, and preparing meeting materials, producing meeting minutes.

Liaising with our regional office and project management office, you will monitor key internal control metrics and achieve defined results, and liaise with project teams to push for rule compliance, adoption of new digital tools, and key performance indicator attainment.

You will work collaboratively and coordinate with other teams within the department to achieve defined performance results.

You will also support in internal training activities by planning regular training sessions, creating necessary training materials, and providing training sessions.

Furthermore, you will support in monthly data report writing by gathering data input, creating report slides, arranging relevant meetings as necessary.

Additional ad hoc support to the department as requested.

Requirements:
  • Minimum of 3 years of relevant work experience.
  • Candidates with project management and platform operations support experience will be given preference.
  • Exceptional communication skills in both Chinese and English is required.
  • Strong ability to collaborate effectively within teams.
  • Proven capacity to respond swiftly and resolve issues efficiently.
  • Ability to quickly learn and adapt to new digital tools, new guidelines, and new environments.
  • Excellent time-management and organizational skills.
  • Proficient in MS Office suite: Outlook, MS Word with strong experience/skill in Excel & PowerPoint.


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