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IT Support Specialist

4 weeks ago

Bury St, Suffolk, United Kingdom Major Recruitment Full time

Major Recruitment has partnered with a leading managed services provider to deliver exceptional IT solutions. As a Microsoft Gold Partner accredited business, our client excels in customer quality and service delivery.

The company operates nationwide, supporting SMEs and large corporations. With a growing client list, they aim to increase business by 20% annually.

Job Overview: As an ICT Technician, you will be responsible for providing technical support to clients across the UK. This role requires excellent communication skills, both written and verbal, as well as the ability to work in a fast-paced environment.

Estimated Salary: £35,000 - £45,000 per annum, depending on experience.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and on-site visits.
  • Identify and resolve technical issues in a timely manner.
  • Collaborate with colleagues to ensure seamless service delivery.
  • Develop and maintain technical knowledge to stay up-to-date with industry trends.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • Minimum 2 years of experience in IT support.
  • Excellent communication and problem-solving skills.
  • Ability to work in a team environment.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Why Join Us: At Major Recruitment, we value our employees and strive to create a positive work-life balance. If you are a motivated and enthusiastic IT professional, we encourage you to apply for this exciting opportunity.